Protecting the privacy of customers and visitors to the website is a priority for us. This policy describes the current practices on (the "Site") with respect to the protection of your data - your personal data - and the respect of your privacy.

 The Conair Group Limited (“TCGL”) takes actions to promote the protection of your personal data and to comply with the Data Protection Act 2018 and UK GDPR. UK GDPR means the UK GDPR brought into application on May 25, 2018, as it forms part of the laws of the United Kingdoms and as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019.

 This Personal Data Protection Policy comes within a desire for transparency and fairness, with respect to you.

 Here you will find all of the information on how TCGL collects, processes and protects your personal data when you are using the Site.


1. Contact us

For any question relating to your personal data, and what we do with it, you can contact us at this address/phone number/e-mail address:

If you have any questions about your personal data and what we do with it, you can contact us at :

Crockford Lane
RG24 8AL

Tel. : 03705 133191
Email :


2. Purpose and use of your personal data

We collect your personal information when you visit the Site, participate in a competition, request a service, subscribe to our newsletter, fill in the contact form or for any other participation, by you, in any activity on our Site. The data that must be collected is specified to you at the time of collection, as well as the consequences of refusing to communicate this data. Within the framework of these activities, we are led to collect in particular: your name, your telephone number and your e-mail address so that we can contact you.

In addition, when you visit our Site, we collect information about your hardware or software such as your IP address, browser type, operating system, and the pages you visit on our Site, your reference and exit pages, as well as the dates and times of your visits of the Site. The data concerning your visits is necessary to administer the Site and specifically obtain general statistical information about visits to the Site. The data relating to your visits is never connected to your personal data and we do not use it to identify you individually, without your consent.

Data is also collected during your navigation of the Site, to enable the Site to recognize your connected device and to access the functionalities of the Site. TCGL uses cookies relating to your experience and preferences that specifically enables you to access a personalized experience and to improve the Site services. To learn more about this you can consult our Cookies Policy.

As a general rule, we process your personal data indicated above on the basis of your consent, if it is required by the applicable data protection law, performance of agreement with you or fulfillment of our statutory obligation. However, we can use other legal grounds for processing, if applicable, e.g. our legitimate interest.


3. The Recipients and Confidentiality of your personal data

Your data will not be passed on to third parties outside the CONAIR Group, of which TCGL is a member, and the data transfers set out in Article 6.

We may enter into contracts with other companies for the provision of services such as mailing of information, answering user queries. We only provide these partners with the data they need to provide their services. They are not permitted to use it for any other purpose and we require them to strictly adhere to the terms of this Privacy Policy.

We may disclose personal information if we believe in good faith that we are required to do so by law or legal process, or to protect the rights and interests of ourselves, our members, suppliers or users. We also reserve the right to report to law enforcement authorities any activities that we believe in good faith to be unlawful. We may disclose certain personal information when we have a good faith belief that disclosure is necessary to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of ourselves or others.

In the event that we are involved in an administrative transition such as a merger, acquisition by another company, or sale of some or all of our assets, the personal data of our users will, in most cases, be transferred with the transferred assets. You will be notified of the transfer of your personal data as described below ("Article 11 - Amendments to this statement").

4. Personal Data Retention Period

Personal data is only kept by TCGL for the time period necessary to achieve the purpose of which personal data is processed; specifically, during the following periods: personal data relating to the newsletters, the contact form or to requests for information about products: 3 years from the last contact with you;

TCGL may retain your data beyond the above periods (i) to ensure compliance with legal, accounting and tax retention obligations, (ii) for the preservation of evidence during applicable limitation periods, (iii) for the exercise of TCGL 's rights in the event of litigation or court proceedings (including as a preventive measure) for the duration of the proceedings or investigation.

In all cases, your personal data will be kept for a period of time in accordance with the applicable legal provisions.

5. Compliance with Your Consent

Some processing of personal data may require your prior consent. In this case, we will collect your consent in a simple, clear and positive manner. Consent shall not take the form of a pre-checked box or a question in the negative (for example, I decline to my data being collected).

In accordance with the UK GDPR, you have the right to withdraw your consent to the processing of

your personal information, at any time, without any justification. Please note that the withdrawal of consent does not compromise the legality of the processing, based on such consent and made before the withdrawal.

If you want to withdraw the given consent, you can contact us directly at the following address/phone number/e-mail address:



Crockford Lane



RG24 8AL


Tel.: 03705 133191


Please note that we will keep personal data that we were able to collect, until your withdrawal of consent is made effective. The personal data thus collected, will be kept for the entire duration of the retention period indicated in this policy.


6. Location of your personal information

Certain personal data collected through the Site are processed by service providers established in the United States, such as those listed below. The transfer of personal data is governed by the European Commission's standard contractual clauses to ensure an adequate level of protection for personal data.


GUARANTEE: Standard Contractual Clauses

GUARANTEE: Standard Contractual Clauses

PROVIDED SERVICE: Customer Service Management
GUARANTEE: Standard Contractual Clauses

 In addition, certain personal data is processed (hosting, maintenance operations) by our parent company located in the United States, CONAIR LLC. The transfer of personal data is governed by the European Commission's Standard Contractual Clauses, in order to guarantee an adequate level of protection for personal data.

 You can request access to these safeguards by contacting us at


7.  Your Rights Concerning Personal Data

Within the limits and reservations made by the regulations in respect of personal data protection, and after providing proof of your identity, you have the right to request access to your personal data, and to correct or delete it. Within the limits of the law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to the portability of the personal data provided.

You can exercise these rights at our offices at the following address/phone number/e-mail address:




Crockford Lane



RG24 8AL


Email :

Please note that when you request to be excluded from our marketing campaigns, you will nevertheless continue to receive messages that concern you, specifically for, legal notices, and responses to messages received.


8. Personal Data Security

To comply with the Data Protection Act and the UK GDPR, TCGL and its partners have considered the implementation costs, the nature, scope and context of the purposes for which we process data, as well as the risks to your rights and freedoms. TGCL and its partners have implemented appropriate technical and organizational measures to ensure a level of security, to make it possible to, specifically, prevent the destruction, loss, alteration, unauthorised disclosure or unauthorised access to your personal data.


We undertake to protect the security of your personal data and we use various technologies and procedures to ensure personal data protection. Thus, we store the personal data in a secured and limited-access facility and the sensitive personal data provided via the e-commerce Site is encrypted for transmission using the SSL (Socket Layer) protocol. SSL encryption is designed to make it impossible to decipher information by any persons other than us.

9. Privacy of Minors

TCGL never deliberately collects any personal information from minors under 15 years of age.


10.  Information commissioner’s office (ICO)

TCGL reminds you that you can contact the ICO directly on the Internet site: or calling ICO’s helpline on 0303 123 1113.

The information that you publish on our products reviews on the Site are accessible to other persons who have access to the Site. We are not responsible for any personal information you choose to communicate on such reviews.


11. Use of clear GIF technology

We may also use clear gif technology, also known as web beacons, or action tags as devices to collect aggregate data about visits to our site to see how users access and navigate our site. We may also use this technology to track the receipt of HTML pages via e-mail. This data is collected solely for use in our marketing and research operations.

12. Amendments to this Policy

This Privacy Policy may be updated from time to time. If there is an update, the “most recent update” date, which appears at the beginning of the policy, is updated accordingly. If any significant amendments are made to this policy, which will be likely to affect our use of personal data, we will inform the users of it by placing a visible note on the welcome page of our Site.